Registered Nurse-Chief of Operations (2024)

Department of Veterans Affairs

Veterans Health Administration

Miami VA Healthcare System

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Summary

The Bruce W Carter Department of Veterans Affairs Medical Center is looking for a Registered Nurse IV- Chief of Operations to work in the Associate Director, Patient Care Service. The Nurse IV Chief Nurse of Operations executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross services and/or discipline lines and, influence the organizational healthcare mission.

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Overview

  • Accepting applications
  • Open & closing dates

    08/29/2024 to 09/09/2024

  • Salary

    $200,419 - $221,900 per year

  • Pay scale & grade

    VN 4

  • Help

    Location

    1 vacancy in the following location:

    • Miami, FL 1 vacancy
  • Remote job

    No

  • Telework eligible

    No

  • Travel Required

    25% or less - This position may require travel to various locations (e.g. CBOC Clinics, and conferences.)

  • Relocation expenses reimbursed

    No

  • Appointment type

    Permanent

  • Work schedule

    Full-time

  • Service

    Excepted

  • Promotion potential

    None

  • Job family (Series)
    • 0610 Nurse
  • Supervisory status

    Yes

  • Security clearance

    Other

  • Drug test

    Yes

  • Position sensitivity and risk

    High Risk (HR)

  • Trust determination process
    • Credentialing
    • Suitability/Fitness
  • Financial disclosure

    No

  • Bargaining unit status

    No

  • Announcement number

    CBTC-12528717-24-TGP

  • Control number

    807400200

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This job is open to

  • Internal to an agency Current federal employees of this agency.
  • The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Current, permanent, VA Nationwide employees and U.S. Citizens and other current permanent Federal Employees of other agencies.

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Duties

The Chief Nurse of Operations provides senior leadership and oversight for daily clinical, administrative operations, workflow Care management, UM, and Emergency management within nursing and emergency department as directed by the Associate Director for Patient Care Services (ADPCS.) They are a key member of the nursing executive leadership team and is responsible for all aspects of care that fall under the operations service line, providing administrative oversight and direction in the programs within the service. Possesses solid knowledge of Nursing and Emergency Nursing regulations, Veterans Health Administration (VHA) guidelines, medical review criteria, clinical practice and documentation requirements, current standards of care, and compliance guidelines.

The Chief Nurse of Operations functions as an advisor, administrator, educator, consultant, and mentor who possesses a wide range of experience and leadership ability.

The Chief Nurse provides senior leadership and oversight for daily clinical, administrative operations and Emergency management within nursing and emergency department as directed by the ADPCS. They are a key member of the nursing executive leadership team and responsible for all aspects of care that fall under the operations service line, providing administrative oversight and direction in the programs within the service. Possesses solid knowledge of Nursing and Emergency Nursing regulations, VHA guidelines, medical review criteria, clinical practice and documentation requirements, current standards of care, and compliance guidelines.

Provides leadership in projects related to the coordination, design/redesign, delivery, and management of nursing and patient care services. He/she provides executive leadership and direct supervision to the Nurse Managers, Coordinators over the following clinical areas: Nursing supervisors, transfer office, case managers, utilization managers, float pool, staffing methodology, time keepers, emergency department, escort department, and patient flow. The incumbent assesses, plans, and evaluates processes affecting the overall operations of units/programs. The incumbent supports the integration and collaboration of nursing with other professional disciplines and functional areas in the mutual achievement of patient-centered and organizational goals. Champion a High Reliability Organization (HRO) with a culture of safety founded on a systems approach to developing evidence-based health care solutions based on prevention, just culture, and with collective mindfulness.

Other duties included but are not limited to:

  • Responsible for assessing and recommending allocating human and material resources, determining staffing levels using staffing methods/models in areas not yet under NHPPD, and managing overtime.
  • The CN collaborates with stakeholders and sponsors to define the project charter, framework, vision, and deliverables and ensures the quality and effectiveness of research.
  • Working closely with employed and non-employed physicians, the CN will be responsible for building effective partnerships and promoting collaborative relationships throughout the medical center.
  • The CN assures implementation of local and system-wide policies and initiatives. This role is responsible to accomplish strategic and operational changes in a complex environment while maintaining integrity, being flexible, approachable and goal oriented.
  • Collaborates with the Deputy Associate Director of Patient Care Service, reviews Performance Measures and other data for trends and early intervention, formulates follow-up plans with Nurse Executive Team, Nurse Managers, coordinators, the service, and medical center.
  • Provides project management analysis, recommendations, and decision support for a broad array of complex clinical nursing and patient care issues.
  • Provides subject matter expertise, address and develop recommendations for current/future operations and clinical processes/services/programs.
  • Ensure resources and timelines are met.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Friday; 8:00-4:30; flexibility required in schedule and assignments to ensure coverage for the 24/7 operations of the facility.
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: May be authorized for highly qualified candidates.
Permanent Change of Station (PCS): Not Authorized

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Requirements

Conditions of Employment

  • U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

Basic Requirements:

  • English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
  • Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
  • Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)

NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification.

The following Scope, Education and Dimension criteria must be met to qualify for Nurse IV:

  • Scope: Executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross service and/or discipline lines and influence organizational mission and health care.
  • Education: Master's degree in Nursing (MSN) and 4 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse III and meets all dimension requirements for Nurse IV; OR Master's degree in a *related field with a BSN and 4 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse III and meets all dimension requirements for Nurse IV; OR a Doctoral degree in nursing and 3 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse III and meets all dimension requirements for Nurse IV; OR a Doctoral degree in a *related field with a BSN and 3 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse III and meets all dimension requirements for Nurse IV. *Note: Foreign education programs/degrees are not creditable as related degrees.
  • Dimensions:
    • Leadership. Leads health care delivery by leveraging evidence-based practices, industry-leading research, and innovative care models. Drives a shared vision and successfully leads change to improve performance and attain measurable outcomes at the program or service level.
    • Business Acumen. Transforms health care by implementing new processes, technology, informatics, and data analytics using business models and fundamental concepts of resource management at the program or service level.
    • Inspiring an Industry-Leading Culture. Employs an industry leading, shared decision-making culture. Cultivates a diverse and inclusive workforce that serves Veterans, families and caregivers of all backgrounds and builds trust, cultural competencies and catalyzes dynamic teams at the program or service level.
    • Communication and Relationship Management. Directs the effective use of relationship management principles to achieve positive customer service experiences that are consistent with professional organizational values, beliefs and practices at the program or services level.
    • Professional and Social Responsibility. Operationalizes a culture of holistic care, health advocacy and health equity. Applies ethical principles in decision-making at the program or service level. Advances nursing knowledge through health science research and the translation and dissemination of evidence into practice to maximize the value to Veterans and the community.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Preferred Experience:

  • A minimum of 3-5 years of mid-to high-level leadership/management.
  • Experience managing a complex nursing section with diverse programs.
  • Basic or advanced certification.

Physical Requirements: This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires potentially long periods of continued walking, standing, stooping, sitting, bending, pulling, and pushing. Transferring patients and objects may be required. The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs. The environment's pace can vary. The incumbent must have the ability to priority patient care needs. Weigh limitations vary depending on area of service and functional duties.

Education

Note: If your school has changed names, or is no longer in existence, you must provide this information in your application.

Note: If your school was accredited at the time of graduation, but is no longer listed on the ACEN, CCNE, or DAPIP website, you must provide documentation of accreditation with your application packet. (Please verify, failure to do so can result in an ineligible rating.)

Additional information

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

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  • Help

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

NOTE: Candidate's education, scope, and length of nursing practice (experience) will be considered in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy.

Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following five dimensions of nursing: Practice, Veteran/Patient Driven Care, Leadership, Professional Development, and Evidence/Based Practice/Research. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

  • Help

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    To apply for this position, you must provide a complete Application Package which includes:

    • Resume
    • License
    • Registry Certificate (if applicable)
    • Transcript
    • CGFNS/ICD-International Consultants of Delaware (Foreign education equivalency required with foreign education for grade determination)

    The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.

    • Cover Letter
    • DD-214/ Statement of Service
    • Disability Letter (VA)
    • License
    • BLS
    • Performance Appraisal
    • Professional Certification
    • Resume
    • SF-15
    • SF-50/ Notification of Personnel Action
    • Transcript

    SF50: must be current (indicate current title, series, grade and salary) and/or highest grade held SF-50 - Notification of Personnel Action (Not an award SF50).

    Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA. When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/09/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12528717.

    1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
    2. Click Submit My Answers to submit your application package.

    NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

    To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

    During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

    Agency contact information

    Teresa Pearson

    Phone
    214-857-2484
    Email
    teresa.pearson4@va.gov

    Address
    Bruce W Carter Department of Veterans Affairs Medical Center
    1201 Northwest 16th Street
    Miami, FL 33125
    US

    Learn more about this agency

    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

    You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

    NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

  • The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Criminal history inquiries
    • Equal Employment Opportunity (EEO) Policy
    • Financial suitability
    • New employee probationary period
    • Privacy Act
    • Reasonable accommodation policy
    • Selective Service
    • Signature and false statements
    • Social security number request

Help

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume
  • License
  • Registry Certificate (if applicable)
  • Transcript
  • CGFNS/ICD-International Consultants of Delaware (Foreign education equivalency required with foreign education for grade determination)

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • License
  • BLS
  • Performance Appraisal
  • Professional Certification
  • Resume
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

SF50: must be current (indicate current title, series, grade and salary) and/or highest grade held SF-50 - Notification of Personnel Action (Not an award SF50).

Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA. When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/09/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12528717.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Read more

Agency contact information

Teresa Pearson

Phone
214-857-2484
Email
teresa.pearson4@va.gov

Address
Bruce W Carter Department of Veterans Affairs Medical Center
1201 Northwest 16th Street
Miami, FL 33125
US

Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Read more

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/807400200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Registered Nurse-Chief of Operations (2024)

FAQs

Is it hard to be a CNO? ›

Becoming a CNO involves advanced education, clinical experience, leadership skills and professional development. CNOs must also maintain their registered nurse (RN) licensure. As a CNO, you'll guide your organization toward improved patient care while managing the daily operations of the nursing department.

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10 Hardest Nursing Interview Questions
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  5. What can you bring to our team? ...
  6. What are your weaknesses?

Does a CNO report to the COO? ›

A CNO/CNE usually reports to an organization's President and Chief Executive Officer, except when the organization also has a separate system-level CNE. In that case, a CNO typically reports to the system-level CNE. Depending on the institution, other types of reporting structures may exist as well.

What are the 10 most common nursing interview questions and answers pdf? ›

10 common nursing interview questions
  • Do you work well with other nurses, doctors and staff members? ...
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  • How would you handle a disagreement with a doctor?
Jul 29, 2024

What is the highest salary of CNO? ›

While ZipRecruiter is seeing salaries as high as $256,596 and as low as $72,044, the majority of salaries within the Cno jobs category currently range between $124,400 (25th percentile) to $170,700 (75th percentile) with top earners (90th percentile) making $220,573 annually in California.

What is the hardest department in nursing? ›

Trauma nursing is one of the most demanding and stressful roles a nurse can assume. RNs and APRNs on trauma units work under overwhelming pressure with patients in critical conditions.

What is the hardest exam for nurses? ›

Passing the NCLEX is essential to begin your nursing career, but it is also one of the most challenging exams you will ever take. The NCLEX is designed to test your critical thinking skills and your ability to make decisions in high-pressure situations.

What are the 6 C's of nursing interview questions? ›

The 6 Cs – care, compassion, courage, communication, commitment, competence - are a central part of 'Compassion in Practice'. They'll want to know what you think about the 6 Cs and understand how you can effectively put them into practice.

What is the best answer for weakness in an interview? ›

Sample Answer: “My greatest weakness is that I'm too critical of myself and often feel like I'm not giving my best or like I disappoint the people I work with. This has often led me to overwork myself, burn out, or feel inferior to my coworkers, although my supervisors never complained about my performance.

Can a CNO become a CEO? ›

In fact, hospitals that place a nurse at the top of the organization are finding that CNOs with the right preparation make excellent CEOs.

Is CEO higher than CNO? ›

Strategic Leadership: The CNO is part of the hospital's top leadership team, often reporting directly to the chief executive officer (CEO) or chief medical officer (CMO). They participate in making key decisions and help set the organization's long-term nursing and patient care strategy.

Who is below the CNO? ›

The different levels of nurses are certified nursing assistants (CNA), licensed practical nurses (LPN), registered nurses (RN), charge nurses (RN), advanced practice registered nurses (APRN), nursing directors or administrators, and chief nursing officers (CNO).

What is a nurses weakness in an interview? ›

Some common weaknesses in nurses include: excessive focus on paperwork and getting every detail correct. failing to connect with patients, and not building a strong rapport. attempting to multitask and taking on too many different challenges at one time.

How many years does it take to become a CNO? ›

Becoming a CNO typically takes 8-10 years to meet the typical educational and experience requirements. Earning an MSN often takes 5-6 years to complete.

What is the hardest nursing certification? ›

Certified Emergency Nurse (CEN)

While critical care nursing requires a deep knowledge of complex diseases, emergency nurse requires a broad understanding of many diseases. Emergency nursing is considered one of the most difficult fields of nursing, and certification in this specialty is highly desirable.

What is the hardest class in the nursing program? ›

Anatomy and Physiology, often referred to as A&P, is widely regarded as one of the most challenging classes in nursing. In this course, students embark on a journey through the intricate world of human anatomy and physiology.

What level in nursing is the hardest? ›

What is the Hardest Class in Nursing Courses?
  • A&P Class (1&2) Nursing professors expect you to know more than what was covered in high school about human anatomy & physiology. ...
  • Organic Chemistry. Find organic chemistry solutions here. ...
  • Pathophysiology. ...
  • Pharmacology. ...
  • Medical Surgical 1 (Adult Health 1) ...
  • Evidence-Based Practice.

References

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